SINTOKOGIO (GUANGZHOU)CO.,LTD
Service Center
In order to protect the provision of perfect quality after-sales service
Service process
In order to provide perfect quality after-sales service.
Consulting Services
For users who purchase Xindong equipment, if they have any questions or suggestions about operation during use, they can contact us by phone, WeChat public number, email, etc., and we will answer them in time.
1
Warranty Service
The equipment is entitled to a one-year warranty service from the completion of delivery. If the equipment is abnormal or has other problems, our company will provide remote telephone support service within 12 hours. If the problem is not solved, our company will go to the customer site for service within 48 hours.
2
Equipment free spot check service
Since the equipment is delivered to the customer for use, our company will provide the customer with free after-sales spot inspection service once or twice a year according to the customer's production situation, and provide the spot inspection report of the equipment, so that the customer can better understand the operation status of the equipment. It is recommended that the customer replace the worn parts in time to ensure the continuous and stable production operation of the equipment.
3
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